Cancellation and Refund Policy

Last updated: March 2026

Please read this policy carefully before making any payment to NriDivorceOnline.com. Our fee structure is milestone-based, meaning each payment corresponds to a defined stage of work. Once work on a stage has commenced, the corresponding fee is non-refundable.

1. Fee Structure

The all-inclusive fee for NRI Mutual Consent Divorce is ₹80,000, payable across four milestones:

  • Stage 1 — Case Initiation: ₹2,500 (non-refundable)
  • Stage 2 — Petition and POA Drafting: ₹17,500
  • Stage 3 — Court Filing and First Motion: ₹30,000
  • Stage 4 — Second Motion and Final Decree: ₹30,000

Each stage payment is due only after the preceding stage has been completed. You are not required to pay for subsequent stages until you are ready to proceed.

2. Cancellation

You may discontinue the process at any time by notifying us in writing at legal@nridivorceonline.com. Cancellation takes effect from the date your written notice is received. Any stage for which work has already commenced at the time of cancellation will not be eligible for a refund.

3. Refund Eligibility

a. Stage 1 — Case Initiation (₹2,500)

Non-refundable under all circumstances. This payment covers the preliminary case review, case registration, and document checklist preparation.

b. Stage 2 — Petition and POA Drafting (₹17,500)

Refundable in full if cancellation is requested in writing before drafting has commenced. Once drafts have been shared with either spouse, this stage is considered commenced and no refund applies.

c. Stage 3 — Court Filing and First Motion (₹30,000)

Non-refundable once the petition has been filed before the Family Court. If the First Motion date has been obtained but the hearing has not yet taken place, a partial refund may be considered at our discretion on written request within 15 days of the filing date.

d. Stage 4 — Second Motion and Final Decree (₹30,000)

Non-refundable once the Second Motion has been scheduled or the cooling-off waiver application has been filed. No refund applies after the final decree has been granted.

e. Refund Processing Time

Approved refunds are processed within 7 working days of written confirmation from our team. Refunds are issued to the original payment source only.

4. Non-Refundable Circumstances

  • Withdrawal of mutual consent by either spouse after filing
  • Failure to provide required documents within a reasonable timeframe
  • Court delays, adjournments, or outcomes outside our control
  • Dissatisfaction with the process or timeline where work has been performed
  • Cancellation requested after 30 days of the relevant stage payment without a corresponding delay attributable to us

5. How to Request a Refund

Send a written refund request to legal@nridivorceonline.com with the following details:

  • Full name of both spouses
  • Contact number and email address
  • Stage at which cancellation is being requested
  • Payment reference or transaction details
  • Reason for cancellation

Our team will acknowledge your request within 2 working days and confirm refund eligibility based on this policy.

6. Modifications to This Policy

We reserve the right to revise this policy at any time. Changes take effect immediately upon publication on this page. Continued use of our services following any update constitutes acceptance of the revised terms.

7. Contact

For questions about this policy or to submit a refund request, please contact us at legal@nridivorceonline.com.